An exciting opportunity has arisen for a Customer Service Advisor to work for a professional services, expanding organisation in the Chester area. For the right candidate, this role offers progression, a salary review upon completion of probation and excellent benefits such as:

· Monday to Friday working hours between 8:30am-8pm on a shift basis

· Occasional Saturday paid as overtime or time in Lieu

· Life Assurance and Service Reward Scheme

· Specsavers Eye Care Voucher

· Pension Scheme

· Cycle to Work, Refer a Friend, Sell Holiday Scheme and Sickness Reward Schemes

· RAC Breakdown Cover

· Company Target Reward – Lunch & Drinks bought by the business

The role will primarily involve speaking with customers and dealing with them on a case by case basis. You will deal with customer queries, build a rapport and gain trust in order to help them to the best of your ability. You will deal with a high volume of calls and gather information and fact find in order to find a solution.

The right Customer Service candidate will be/have:

· Previous experience in an automotive environment (desirable but not essential)

· Previous customer service experience in a phone based environment

· A steady work history showing consistency

· A high level of organization and the ability to multi-task

· Capable of gathering, organising and managing information

· Able to manage/prioritise your own workload on a daily basis

· Confident in liaising with other colleagues within the business

· Effective in team working and working to tight deadlines

· Eager to learn showing a positive, proactive, can do approach

· Excellent written and verbal communication skills

If this role sounds exciting to you, please apply for consideration.

Not what you are looking for? JOB Consultancy offer a Great refer a friend scheme so please pass our Consultancy name on to anyone who is looking to be represented by a committed recruitment agency.